Employee Sales Support, full-time (38 hours)

Are you an administrative talent with an eye for commercial importance? Then we're looking for you! Due to our growth, there is an exciting opportunity within our Sales Support department. Want to learn more? Keep reading and get in touch with us. Role

Are you an administrative talent with an eye for commercial importance? Then we’re looking for you! Due to our growth, there is an exciting opportunity within our Sales Support department. Want to learn more? Keep reading and get in touch with us.

Role

The Sales Support team consists of 6 employees, overseen by the Team Lead Sales Support. Each employee has their own customer base. In this challenging role, you, along with your colleagues, are responsible for the entire process of order entry, delivery, and invoicing. You are capable of monitoring and improving the commercial process. For this, you work closely with sales, logistics, and procurement. After a thorough training period, you will make a significant contribution to the organization and execution of the commercial, logistical, and administrative activities of the Sales Support department.

Daily tasks include:

  • Maintaining customer contacts; (artwork, samples, QA questions, etc.)
  • Creating debtors in Navision
  • Daily monitoring progress of your open orders through the order book (Excel);
  • Order processing in Navision and allocation of available inventory;
  • Order processing in customer-specific systems (EDI)
  • Providing article data in customer-specific forms/systems
  • Briefing orders to studio/procurement for artwork of new items
  • Briefing any repackaging actions
  • Functional supervision of picking process with our (external) logistics service provider;
  • Organizing transport of your sales orders to our customers;
  • Processing and invoicing outgoing goods;
  • Price and progress monitoring in collaboration with account managers.

What do you bring?

For this position, we are looking for someone with a Bachelor’s degree or equivalent work experience. You can maintain an overview and prioritize tasks effectively. Naturally, you are communicatively skilled and proficient in Dutch, German, and English, both spoken and written. Your customer base will include some German-speaking clients. Furthermore, it’s important that you work accurately and are proficient with MS Office. Previous experience with Navision is a plus. You are available 5 days a week.

Who are we?

For over 30 years, we have been a leading importer/wholesaler in the field of creative toys for children and craft & hobby articles for adults. Our assortment consists of a wide and diverse range of hobby, craft, and painting supplies, creative and educational toys, and games for every individual, for entertainment alone or with friends and family. Our products are sold B2B, directly to the retail market, and through online channels across Europe.

In recent years, we have grown rapidly and have a motivated, professional, and collegial team that works with our products and assortment on a daily basis. Our office in Hedel currently has over 60 employees. In short, a vibrant organization with driven and creative employees.

What do we offer you?

  • An informal, professional, and collegial working atmosphere
  • A competitive salary commensurate with your level and experience
  • Premium-free pension scheme
  • You will be provided with a laptop
  • 25 vacation days with the option to purchase additional days
  • Travel allowance of €0.23 cents per KM
  • Possibility of remote work (1 day per week) with a compensation of €2.35 net per day
  • Initially, we offer you a temporary employment contract, with the intention of a long-term collaboration.

For more information about CCG, visit ccg.eu, if you have any further questions, please contact Mieke Briaire at 073 599 8566.

Are you the suitable candidate for the above-mentioned position and ready to take on the challenge with us? Then send your application to Mieke Briaire, hr@creativecraftgroup.com.

Acquisition based on this vacancy is not appreciated.

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